The types of information we collect and how we collect it
Crazy Owl collects the advertising identifier (Apple’s IDFA and Google’s advertiser ID) , and a unique identifier for each user in some of our mobile games.
Crazy Owl integrates third party SDKs in to our services. These SDKs are used for advertising to our users, analyzing service usage, enabling in-app purchases, or providing game services including achievements, leaderboards, and account management. We allow third party operators this collected data solely for internal operations of the service as permitted by applicable rules and laws. This could include, but is not limited to, persistent advertising identifiers, geolocation information, and IP address. We encourage you to review the policies of the third party operators listed below.
Some of our services require or allow a user to provide a screen name so they can be identified within the service.
We allow third parties to collect some information by which users cannot be identified. Non-personal information may include technical information about your device, such as your browser type, screen resolution, device type, language, type of operating system and geo location (only general location). Non-personal information is gathered by third party services while you are accessing the service. They are allowed to use this information to conduct research and analysis, but only for strictly limited purposes. We encourage you to review the policies of the third party operators listed below.
Internally, Crazy Owl also reserves the right to collect anonymous information for research, analysis, and gameplay improvements. This information is generic in nature and cannot be used to individually identify a user. This information may be collected each time a user runs one of our services.
Service Specific Information
In order to support some services, Crazy Owl may collect identifiers associated with a user’s account on game services like Apple Game Center, Google Play Game Services.
Additionally, we may also use a user’s profile picture from game services, but this will stay on the device and will not be transmitted to us.
What we do with the personal information we collect
Advertisers collect data regarding advertisement performance, user’s interaction with ads, our apps and user’s interests. Collected data may include user’s personal information in order to serve users ads and for the third parties’ legitimate business interests.
Crazy Owl and third party operators may use collected personal data to help measure the effectiveness of Crazy Owl’s promotional campaigns.
Crazy Owl prohibits any user under the age of 13 from providing individually identifiable information in their username or screen name.
What we do with the non-personal information we collect
Third party operators are allowed to collect and use non-personal information to conduct research and analysis, or to target advertisements, or other limited purposes. This information cannot be used to individually identify any user. We encourage you to review the policies of the third party operators listed below.
Similarly, Crazy Owl also uses non-personal information to conduct research and analysis. We do this to improve our services in future updates or to gain knowledge about how our users our interacting with the service.
What we do with service specific information we collect
In services where Crazy Owl collects identifiers associated with a user’s non-Crazy Owl accounts such as account names from platform-specific game services, then it is explicitly required for some feature in that service. For example, the identifier could be saved so that a user’s connections on the game services can see their high score or progress in the game. As stated elsewhere in this policy, you can contact us to have this information deleted for yourself or your child under the age of 13.
Retention of your information
Crazy Owl retains information collected by its services as long as it is necessary and relevant for the operation and support of our services. Once information is obsolete and serves no operational purpose as described in the sections above, that information will be fully deleted.
How to opt-out of targeted advertising
If you would like to opt-out of interest-based advertising, you may do so in your mobile device’s settings. On iOS, this can be done by turning on the Limit Ad Tracking option under Settings -> Privacy -> Advertising. On Android, this can typically be found under Settings -> Google -> Ads -> Opt out of Ads Personalization, although the exact location of this setting may differ depending on your device make and Android version. To learn more about targeted advertising and additional options that you can take regarding targeted advertising, please visit https://youradchoices.com/
We understand the importance of protecting the privacy and safety of children using our services, as outlined by the Children’s Online Privacy Protection Act of 1998 (COPPA). Accordingly, we do not knowingly collect, use, or disclose personal information from children under 13.
When we determine that a service is directed and children under the age of 13, we will configure all of our internal systems such that no personal information will be collected, and configure all relevant third-party integrations appropriately such that no personal information will be collected for users of that service. For additional information, please refer to the privacy policies of our third party operators to understand what they are doing to further protect your child’s privacy.
Services that are determined to be targeted at children will still receive advertisements from our third-party operators, and promotions from Crazy Owl using its internal systems. In this case the ads and promotions will not be targeted based on collected data, but will be broadcast to all users of the service.
If you are a parent of a child under 13 years of age and you believe your child has provided us with personal information, please contact us using the information below and we will delete the information from our systems.
Disclosure of Personal information
The scenarios in which we will share your personal data are as follows:
we determine that it is required by law;
we have your consent; and
as described above in relation to third-party operators collecting information from our services.
Under no other circumstances will Crazy Owl share, sell, rent, or release your data.
You may contact Crazy Owl to request access, change, update or delete your personal information at any time via email: firstname.lastname@example.org. You have the right to these options as well as the right to not be discriminated against for exercising these options. You may also request to opt-out of allowing the sale of your personal information, as is a right for residents of California (as per CCPA) and Virginia (as per VCDPA). We reserve the right to request additional identifying information from you as needed for the purpose of verifying your identity and locating your data in our systems in order to comply with your request.
We follow generally accepted industry standards and internal procedures to protect personal information submitted to us, both during transmission and once we receive it.
Advertising Networks: Crazy Owl allows advertisements from the Third Party ad networks to be displayed in our services. Crazy Owl makes commercially reasonable efforts to ensure that the third party ad networks are configured to comply with applicable privacy laws, and we reasonably believe this to be the case for each of them. If we determine a service to be directed at children under the age of 13, we configure each of these ad networks to be compliant with the Children’s Online Privacy Protection Act of 1998 (COPPA). We also configure networks to be compliant with regional laws including but not limited to the General Data Protection Regulation of 2016 (GDPR) for residents of European Union countries, the California Consumer Privacy Act (CCPA) for residents of California, the Virginia Consumer Data Protection Act (VCDPA) for residents of Virginia, and Lei Geral de Proteção de Dados (LGPD) for residents of Brazil.
Analytics: Crazy Owl makes use of Third Party services in order to measure how users utilize our services so that we may improve them, and to measure the effectiveness of our advertising campaigns.
The following is a comprehensive list of the third party operators we currently use in our services, their contact information, and links to their privacy policies. Please note that each individual service we provide will only use a subset of these operators:
Apple, iAd, Game Center
Google Play, AdMob, Google Play Game Services, Google Anayltics, Google Firebase
Yodo1, MAS SDK